Shipping Policy

Island Rangoli endeavors to fulfill your order in a timely and efficient manner. Normally it takes us 7-10 days to reach any location in India.

We would like to highlight here, that in order to help our esteemed clients in taking an informed decision regarding any product which interests them, we have ensured that all relevant information regarding our products is mentioned right next to the products that are displayed on our website. We request you to go through the details carefully. This will ensure a speedy and hassle-free service to you and also minimize the chances of replacements at a later stage. We value our association with you and would like to assure you of our commitment to you.

We strongly recommend that the opening of the package be videotaped in front of the courier company representative. In case of a defective item, this clip can be uploaded within 24 hours of the receipt of goods, on the company site at info@islandrangoli.com in for our later reference.  This will simplify and hasten up the process of replacing the product. Under normal circumstances, the delivery will be deemed to have been done.

We do not accept product exchange requests in a later time frame.

Section 1 - For manufacturing defects/ breakages during transit

At Island Rangoli, we try our very best to ensure that you receive the highest quality product. However, sometimes things happen outside of our control, such as shipping and/or delivery issues. But, in case you come across an item that is damaged, you are requested to take an unboxing picture or make an unboxing video clip of the broken item and email us within 24 hours of the receipt at info@islandrangoli.com We will immediately have the item footage analyzed by our team of experts and if the fault is established at our end or due to negligence in transshipment, a replacement, free of cost, will be dispatched to you within 7 working days. However, no free replacement may be possible if the items are found to be used incorrectly.

For all orders, please provide your complete street address with pin code and nearest landmark.

 

Section 2 - Shipping Cost

All orders are subject to a flat-rate shipping fee of Rs. 150, ensuring a consistent and convenient shipping experience for our valued customers.

 

Section 3 - Order Processing

All orders will be shipped within 7 business days. In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed.

 

Do you also give a Cash on Delivery option?

No, at present we do not provide this facility.